"Upload failed" when uploading photo/video

If you're seeing an 'upload failed' error message when you attempt to add a photo or video to a pet listing, please do the following:

Go to  What Browser and find out what browser & version you're running
If you're running Internet Explorer 9 or under, you need to upgrade your browser. We strongly recommend downloading & installing Google Chrome - it's free, safe and vastly superior to Internet Explorer. Once you've downloaded Chrome, please use it to access PetRescue from now on, and you should be fine.  You can download Google Chrome here.
If you're running a browser other than Internet Explorer and still experiencing this problem, please contact us using the link below detailing what error you're experiencing.

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