What is the difference between a Program Fee and an Adoption Fee?

The Program Fee and Adoption Fee are two different fees that are charged when a pet is rehomed through Home2Home.

The Program Fee is paid by the pet's owner and is used to support the Home2Home program. We operate by “Pay What You Can”, so you can contribute whatever you feel is appropriate or affordable. This fee contributes towards the following:

1. Donations to Home2Home Partners, who refer pet owners to the program
2. Boosts the Pet-by-Pet fund, which helps financially support pets requiring additional assistance

The Program Fee is paid by the pet's owner when they first list their pet on the Home2Home website. The fee is non-refundable, even if the pet is not adopted through the program.

The Adoption Fee is paid by the pet's adopter and goes towards PetRescue’s adoption platform and programs such as, food and product donations to rescue organisation members, and longer-term programs and initiatives like Safe and Sound Pets and PetRescue’s Home2Home program. The fee varies depending on the pet’s type, age and location. To find out more about PetRescue’s work, please read on here.

The Adoption Fee is paid by the pet's adopter when they complete the adoption process. This fee is paid to PetRescue directly via a payment link provided by the pet’s previous owner.

If you have any questions about the Program Fee or Adoption Fee, please contact PetRescue at info@petrescue.org.au.