How can I respond to enquiries for my pet via Home2Home?

When a potential adopter enquires about your pet, PetRescue will automatically forward their enquiry to the email address connected to your Home2Home listing.

To reply, simply respond to the email as you normally would. Your reply will be delivered to the potential adopter’s inbox through the PetRescue platform, which also allows the Home2Home team to view the conversation and support you as you navigate this part of the rehoming process.

We recommend replying to enquiries as soon as you can. In our experience, engaging with a potential adopter within 24 hours is highly beneficial.

For help with the next conversation, see Starting the conversation — Adoption Matching for Home2Home and Tips for speaking with and meeting potential adopters.