I've found a pet I want to adopt - what's next?


Spotted a pet who feels like they might be the one? That’s pawsome! 🐾

Here’s how to take the next step in your adoption journey.


Read the pet’s profile carefully

Take a few minutes to read through their profile to understand their personality, needs, and what kind of home they’re best suited to and whether that sounds like yours!



If the rescue organisation’s adoption policy is linked or mentioned, be sure to check that too.

Create your Adopter Profile

Setting up an adopter profile is easy, and it means that rescue groups you contact can learn more about your household and the type of home you could offer the pet in their care.

To create your adopter profile:

  1. Make sure you’ve created a PetRescue account.

    Click the menu button (top left of your screen).

  2. Select My Account > Adopter Profile and follow the prompts.

Want to make your profile stand out? Take a look at what makes a great adopter profile.


Send an enquiry

You can use the rescue group’s preferred contact method listed on the pet’s profile.

  • Some shelters and councils prefer you to phone them and will provide their number for you to call.
  • Others prefer email; in that case, click the ‘Enquire about this pet’ button above the pet’s photo.
  • Some may ask you to complete an external adoption form. If this is required, it will be linked in the profile or sent to you once you enquire.



When submitting your enquiry, include details about your home, lifestyle, family, and any other pets. The more information you share, the easier it is for the rescue group to determine if it’s a good match.


What happens next?

Every rescue organisation has its own process, but generally:

  • They’ll look at your adoption profile and enquiry message to learn more about your lifestyle, environment, and experience to determine whether you might be a good match.
  • If they think it could be a good match… They may invite you to complete an additional form, answer some questions, or organise a meet-and-greet.

For more helpful tips, check out: 

What to expect after you submit a pet enquiry

How it works: Your guide to PetRescue


Good luck, and happy searching for your new furry family member! 💚

Still need help? Contact Us Contact Us