Why haven't I received a response to my enquiry/application?

Firstly, thank you for choosing adoption. 💚

We understand that waiting to hear about a pet you’ve enquired about can feel frustrating. Your enquiry goes to the organisation caring for them, and its team may need time to work through applications alongside caring for pets. PetRescue does not choose adopters on its behalf.

The recommended next steps are:

  • After 10 days without a response, send the organisation a friendly follow-up.
  • After two weeks without a response, contact PetRescue for support, including the pet's details and the organisation's name.

Check when and how to follow up on your enquiry for the full guidance and support pathway.

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