Why haven't I received a response to my enquiry/application?

Firstly, thank you for joining our PetRescue community in our mission to create happiness and save lives by choosing to adopt!

If you’ve sent through an enquiry for a pet, the message has been sent directly to a PetRescue member organisation to review. Just like you, there are hundreds of adopters on PetRescue right now, enquiring about an adorable new furry family member. 

However, most rescue organisations are small, volunteer-based groups that are doing their best to handle the high volume of applications they receive daily and ensure that the pet goes to the right home. 

Our incredible rescue members are mostly small and volunteer-based, and may take a while to respond. We ask for your patience and understanding while waiting to hear back. 

This is why we advise that you wait for 10 days for the rescue organisation to respond.

If you haven’t heard back in over 2 weeks, you can go back to your conversations and send a message to check-in with the rescue organisation.

Please check out this helpful enquiry checklist in the meanwhile.

About PetRescue

PetRescue supports hundreds of rescue groups, shelters, and vets that advertise pets for adoption on our website. When you make an enquiry about a pet via their PetRescue profile page it is sent directly to the rescue group, shelter or pound that’s responsible for the care and rehoming of the pet.

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