PetRescues Pet Listing Rules

Pets listed on PetRescue reach thousands of adopters every day. For PetRescue and all its rehoming organisation affiliates to maintain trust as a professional community service, there are a few simple listing rules you are required to adhere to as a member to ensure that the platform can best benefit your pets, your organisation, and the community.

Pets listed:

• Must be genuine rescue pets, presently in a council/shelter or foster care situation who belong to, and are in the care of, the listing organisation. A pet may remain in the care of its current owner whilst listed on PetRescue, but the listing organisation must take full responsibility for the pet, including desexing and provision for the pet if the adoption fails.
• Must belong to the listing organisation or are part of an assisted rehoming program run by the listing organisation.
• Must not be listed on behalf of  any other organisation or individual (member or non-member)
• Must be focused on promoting specific animals currently available for adoption or in need of foster care. Generic listings and listings for items other than rescue pets are not permitted.
• Fully vet-worked and ready for adoption, which includes:
  • Vet checked,
  • Vaccinated (up to date per individual age), 
  • Microchipped,
  • Flea, tick and worm treated; and

  • Desexed*

    * All cats and dogs listed on PetRescue must be desexed (or will be desexed PRIOR to going to their new home) and shall be promoted as such. Exclusions may be granted on a per-animal basis. Please contact the PetRescue team to apply.

• Any pre-existing or current health conditions must be disclosed on the pets profile and in early conversations with potential adopters. 
• Must not have displayed or have a known history of aggression. This includes: 
  • aggression towards humans or other animals that caused significant physical damage;
  • a pattern of offensive aggression towards humans; or
  • aggression or offensive behaviour towards humans or other animals that would make it difficult or impossible for an average pet owner to safely manage the pet within the community.
• Must be cared for in an environment in which conditions meet or exceed state legislative requirements for the care of companion animals. All members are strongly encouraged to adhere to The Association of Shelter Veterinarians (ASV) Guidelines for Standards of Care in Animal Shelters as a minimum standard.

Pet listing content: 

• Where state legislation requires, all cats and dogs must include their registered microchip and/or identification number on their profile at the time of listing. If your pets are available for adoption in NSW, VIC, QLD or SA, please adhere to the requirements outlined here.
• Derogatory or negative comments about past owners, the pets history, abuse or cruelty, and negative emotive references (i.e. use of the words ‘urgent’ or ‘death row’ or anything that implies that the potential adopter should hurry) are not permitted - profiles should always focus on the qualities of the individual pet.
• Profiles must be written in sentence case, and we ask that you avoid putting too many statements in CAPITAL LETTERS.
• Personal information about the previous owner should not be included without their express permission.
• All information, including photos, videos, public contact information and animal descriptions posted on the website, may be used by PetRescue for promotions and for marketing purposes, including but not limited to social media, website articles, PetRescue TV and approved affiliated partner marketing.
• Listings that include references or advertising for commercial organisations, products or services are not permitted.

Pet listing management:

• All information posted on the pet's profile page must be correct and up to date, including the current status of the pet. 
• When a pet is no longer available for adoption, its listing is to be marked as ON HOLD, ADOPTED, or REMOVED, and unsuccessful enquirers are updated appropriately in a timely manner.
• PetRescue maintains the right to remove, edit or alter any information posted on the website at our discretion.

If you have any queries about PetRescue’s Pet Listing Rules, please email members@petrescue.org.au.