PetRescue Knowledge Base
  • Home
  • Public resources
  • Member resources
  • Contact
  • Contact

Support

We're always here to help. Get help when you need it most

  • "Upload failed" when uploading photo/video
  • Web browser issues
  • Why hasn't my new rescue group account been activated yet?
  • How do I close my PetRescue account?
  • How to find volunteers for your group
  • How can I contact PetRescue?
  • How do I pause my group account?
  • Minimum data requirements for Shelterbuddy & Animal Shelter Manager (ASM)
  • Finding foster carers
  • Become a supporter of the Home2Home program
  • Why haven't I received my emails from PetRescue?
  • Councils who are looking to support owners that need to surrender their pets
  • Help with rehoming pets on your surrender list
  • Vet clinics who are looking to support their clients that need to rehome their pets
  • How do I make a complaint?

Categories

  • Managing your Group Profile
  • Managing your Team Members and Individual Account
  • Pet Listing Creation and Management
  • Managing Enquiries
  • Recommended Time Saving Features
  • PetRescue Member Services & Programs
  • Policies
  • Safety & Security
  • Support
No results found

© PetRescue Ltd 2025. Powered by Help Scout