Support
We're always here to help. Get help when you need it most
- "Upload failed" when uploading photo/video
- Web browser issues
- Why hasn't my new rescue group account been activated yet?
- How do I close my PetRescue account?
- How can I contact PetRescue?
- How to find volunteers for your group
- How do I pause my group account?
- Minimum data requirements for Shelterbuddy & Animal Shelter Manager (ASM)
- Finding foster carers
- Councils who are looking to support owners that need to surrender their pets
- Why haven't I received my emails from PetRescue?
- Help with rehoming pets on your surrender list
- Vet clinics who are looking to support their clients that need to rehome their pets
- How do I make a complaint?