Councils who are looking to support owners that need to surrender their pets

Refer surrendering pet owners to Home2Home

PetRescue’s pet rehoming service, Home2Home, gives pet owners the tools and resources to directly rehome their pets without surrendering them. 

Your team can direct pet owners to the Home2Home program as an alternative to surrendering, and the experienced PetRescue team will help them to safely advertise and rehome their pets. 

The Home2Home program also provides support post-adoption to ensure that the pet is settling in and offers any advice to make their adoption successful.

How it works

  • The pet owner contacts the council to surrender their pet.
  • If the owner can keep their pet for at least another four weeks, your team can refer them to PetRescue’s Home2Home program by contacting home2home@petrescue.org.au
  • Our team will assist with documentation, listing and managing enquiries until a new home is found for their pet.
  • Throughout the process, our team will ensure owners are supported in every way. 

How your council can benefit from referring pet owners to Home2Home

  • Rangers, phone staff and your animal management team, can offer an alternative to pet surrender enquiries.
  • Lower impoundment, holding, and care costs 
  • Lower intake numbers and avoid exceeding capacity.
  • Lighten the workload for the animal care team
  • Lower euthanasia and its impact on staff

For those in your team who are faced with the often grim realities of surrendered pets, Home2Home provides a positive and proactive alternative.

Find out more about Home2Home.


We never wanted to surrender Earl, but we knew that we weren’t giving him the best life that he could have. Home2Home allowed us to keep him in a known environment, and not at a shelter where he would have become quite distressed, whilst finding a suitable new home. It took (most of) the guilt out of the process, and also allowed us to know where he has gone and keep in contact with his new owner. 

- Feedback from Home2Home Pet Owner


See what pet owners are saying about Home2Home here.

Contact home2home@petrescue.org.au and start referring today!

Still need help? Contact Us Contact Us