Councils who are looking to support owners that need to surrender their pets

Refer surrendering pet owners to Home2Home

PetRescue’s pet rehoming service, Home2Home, gives pet owners the tools and resources to directly rehome their pets without surrendering them. 


About Home2Home

As you may know, Home2Home (H2H) is an assisted rehoming program powered by PetRescue. This hands on owner support service gives pet guardians an alternative option to surrendering their pet. Not only does Home2Home prevent pets from entering the system, it also helps free up space and resources for the most at-risk and vulnerable pets in the rescue community.


The program supports pet owners who have the capacity to care for their pet during the adoption process by assisting them to find a new loving home for their pet. If possible, the program provides support to owners to help them avoid rehoming their pet, which is often seen as a last resort. This is the ultimate goal, keeping people and pets together!


Your team can direct pet owners to the Home2Home program as an alternative to surrendering, and the experienced PetRescue team will help them to safely advertise and rehome their pets. 

The Home2Home program also provides support post-adoption to ensure that the pet is settling in and offers any advice to make their adoption successful.


How your council can benefit from referring pet owners to Home2Home

  • Rangers, phone staff and your animal management team, can offer an alternative to pet surrender enquiries.
  • Lower impoundment, holding, and care costs 
  • Lower intake numbers and avoid exceeding capacity.
  • Lighten the workload for the animal care team
  • Lower euthanasia and its impact on staff

For those in your team who are faced with the often grim realities of surrendered pets, Home2Home provides a positive and proactive alternative.

Find out more about Home2Home.


We never wanted to surrender Earl, but we knew that we weren’t giving him the best life that he could have. Home2Home allowed us to keep him in a known environment, and not at a shelter where he would have become quite distressed, whilst finding a suitable new home. It took (most of) the guilt out of the process, and also allowed us to know where he has gone and keep in contact with his new owner. 

- Feedback from Home2Home Pet Owner



The criteria for pets to be eligible for rehoming through the Home2Home program:

  1. The owner must continue to care for the pet throughout the process of finding their pet a new home, or have a carer who’s happy to assist with this (including conducting meet & greets). A minimum of six weeks is required.
  2. All pets must be desexed, microchipped and vaccinated with the core vaccinations given within the last three years.
  3. For pets with chronic medical conditions, they must be stable and under the care of a veterinarian. Owners will need to supply a veterinary history for their pet when they apply to the program.

Accessing Home2Home

Due to overwhelming demand, Home2Home applications are currently only open for species other than dogs.

Owners can access the Home2Home program using this link.


See what pet owners are saying about Home2Home here.


Contact home2home@petrescue.org.au and start referring today!

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