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Managing Enquiries

Find out more about managing enquiries that come through from potential adopters

  • Using the 'On Hold' feature
  • Notify unsuccessful enquirers that your pet has been adopted
  • Set up an auto-response for enquiries
  • Archive conversations in your PetRescue inbox
  • How can I report offensive or spam enquiries?
  • Create a sample enquiry as a guide for enquirers
  • How to view an adopters profile
  • Sending a message to all enquirers after updating a pet's status (bulk message)
  • Assigning team members to certain pet listings & enquiries

Categories

  • Managing your Group Profile
  • Managing your Team Members and Individual Account
  • Pet Listing Creation and Management
  • Managing Enquiries
  • Recommended Time Saving Features
  • PetRescue Member Services & Programs
  • Policies
  • Safety & Security
  • Support
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