Create a sample enquiry as a guide for enquirers

Is there specific information you’d like to obtain from enquirers when they first reach out -  such as their lifestyle, if they currently have any pets, if they have children, etc.?

With the Enquiry placeholder feature - you can provide enquirers with suggestions on what to include when enquiring about a pet once they select to do so on your pet listing. By providing these tips and hints to the enquirer, they'll be better informed on the information to send from the beginning, and you’ll be able to review applications and find the right adopter quicker.

To enable a placeholder enquiry:

One of the group admins will need to log in and follow the steps below.

• Go to My Group Profile
• Click 'Edit'
• Click on the Enquiry Settings section, where you will find the Enquiry helper text field
• Check the box to Enable enquiry helper text
• Input an helper text of your choice
• Scroll to the bottom and click ‘Save Changes’.

Note: this text is not customisable for each pet. One placeholder text will appear for enquirers applying for all the pets listed by your organisation.