How do I make a complaint?

At PetRescue, we are dedicated to creating a future where every pet is safe, respected and loved. We strive to provide the best possible service to our community, and your feedback is invaluable in helping us achieve this goal.

We understand that sometimes things may not go as expected, and we are here to assist and address any concerns you may have. We aim to handle each complaint with care and compassion, and resolve any issues as quickly as possible. 

To submit a formal complaint, as well as find out more about PetRescue's formal complaint process and how we manage and address complaints please visit our Feedback & Complaints page.