Archive messages in your PetRescue inbox
If you have too many conversations piling up in your PetRescue inbox, you can easily organise and file these away using the archive feature.
To enable this, click on the conversation you want to archive and click 'Archive Conversation' in the top right corner.
And just like that, all your archived conversations will be stored safely and out of your way so that you can focus on active enquiries without dealing with the anxiety of a flooded mailbox!
How to archive all conversations for a pet listing:
You can instantly archive all conversations when a pet is adopted with just one click, saving you heaps of time and automatically sending them through to the ‘archived’ filter in your conversations.
When you mark a pet as adopted, the following message will pop up:
When you click ‘archive all this pet’s conversations’, all of those pet’s conversations are safely filed and organised at once, and you no longer have to manually go to your conversations to archive them! 🎉
Clicking this will also prompt other users from your organisation, who will also get a notification once they log in, allowing them to directly archive those conversations from the notification bar, saving heaps of time! (as pictured below):
If you receive a new message in any of the archived conversations, they’ll go back into your “Unread conversations” so that you don’t miss any important updates!
Please note: your conversations won’t disappear completely if you archive them! You can click ‘archived messages’ in your conversations to retrieve them (see image below):