Pet listing status updates
Keeping pet listings up-to-date is quick and easy. It also helps prospective adopters stay engaged and committed to their search for a rescue pet - which means more rescue pets find loving homes!
To edit a pet's status log in and go to 'Manage My Pets' to find the pet listing that you wish to update. Once on the pet's listing, you find the option 'Update Status' at the top of their listing and details. Click on the drop-down and select the status you'd like to update to and then click the 'Update Status' button to save.
So, which status should you use?
The default status for new pet listings, available pets are shown in the search results and will generate adoption enquiries.
The on hold status can be used in a few ways, and is a great tool for managing your incoming enquiries.
You can use on hold for pets that:
- Have an adoption application in process
- Have already received several promising enquiries that your team is processing
- Are undergoing an adoption trial
- Are undergoing medical treatment or further behavioural assessment
The on hold status removes a pet from the public search listings. Using this option can save you valuable time if you don’t want to field any more enquiries for that pet. You can inform existing enquirers with an automated message so that they don't continue to follow up about that pet.
You can easily change the pet from on hold back to available should you need to.
The removed status can be used when pets have been euthanised, passed away in care or gone missing.
That’s our favourite! Once your pets are safe and snug in their new homes, be sure to select the adopted status. Marking your pet as 'adopted' can also allow you to send an automated message to all your enquirers, letting them know that your pet has been adopted, and they can continue searching for a furry friend on PetRescue.
If you have any questions about how to use these options, please get in touch via firstname.lastname@example.org.